Privacy policy

This privacy policy explains what personal information we may collect about you when you use this website (Visitor) or use our products (Customer). It also indicates how we process the information and whom we might share it with.

What information do we collect?

 We use first-party cookies to identify your device, to determine if you are authenticated and to enhance the functionality of the website. These cookies  are strictly necessary to enable you to move around the site or to provide certain basic features. You can set your browser to not accept these cookies, however, some of our website features may not function as a result. 

We use third-party tools to optimise the user experience and data flow of our website. We also collect information about you when you fill in forms on our website or place orders for products or services. 

Data we collect: IP addresses, browser identifications, site navigation paths and all data submitted by forms.

Lawful grounds for collecting data

The lawful grounds for collecting and processing data are ‘Consent’, either by having agreed to our cookie policy, our Terms of Service (before 2018 May 25th), or the consent indication in web forms.

How will we use the information?

We use your information to provide the services requested, maintain a customer relationship, and, if you agree, to send you marketing information.

Whom do we share the information with?

We make use of Google Analytics and a self-hosted marketing automation tool. We will not share your information for marketing purposes with other companies.

Managing Cookies

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner” (for more information see https://devowl.io/rcb/data-processing/).

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Security

We are committed to ensuring that your information is secure.  We are ISO-27001 certified and have strict policies and codes of conduct in place. Read more on our Data security policy here.

Access to your information and correction

You have the right to request a copy of the information we hold about you, you may also ask us to correct information or remove inaccurate information. You also have the right to erasure, although this does not apply in all circumstances.

See our Terms of Service article 16 “Data exit plan” for more information about our Dataportability policy for our Customers.

To apply a user request please fill in the form below or contact us at +31 850070245.

By submitting the form you agree to Proteon’s Terms and Conditions and the Privacy Policy. Read the Privacy Policy and Data Protection Policy.